Terms of Use

Effective Date: February 10, 2026  |  Version: 1.0

Welcome to PollySpect ("Platform," "we," "us," or "our"), a multi-domain inspection platform operated under the PollySpect umbrella brand, which includes the sub-brands AutoScope, HomePulse, BuildingScope, MarineScope, and MotoScope.

By creating an account or using the Platform (web or mobile), you ("User," "you," or "your") agree to be bound by these Terms of Use. If you do not agree, do not create an account or use the Platform.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use the Platform.

2. Account Registration & Security

• You must provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your login credentials.
• Accounts are personal and non-transferable.
• You must notify us immediately of any unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

3. Credits & Payments

• Creating inspections requires credits. The number of credits required varies by inspection type.
• Credits are purchased in packs via our payment processor (Stripe). Prices are displayed at the time of purchase.
• Credits are non-refundable once purchased, except as required by applicable law.
• Credits have no cash value and cannot be exchanged, traded, or transferred between accounts.
• Credits do not expire.
• We reserve the right to modify credit pricing at any time, without notice.
• All payment processing is handled by Stripe and subject to Stripe's Terms of Service.

4. Permitted Use

The Platform is provided for creating, managing, and sharing inspection reports for personal or professional use. You agree not to:

• Use the Platform for any unlawful purpose.
• Misrepresent inspection findings or fabricate data.
• Present PollySpect reports as official government, regulatory, or certified professional inspections unless you independently hold such certifications.
• Reverse-engineer, scrape, or attempt to extract the Platform's source code.
• Use automated tools (bots, scrapers) to interact with the Platform.
• Resell or commercially redistribute reports without authorization.
• Attempt to circumvent the credit system or exploit pricing errors.
• Upload malicious content or malware.

5. Inspection Reports & User Content

• You are solely responsible for the accuracy and completeness of data entered into inspections.
• PDF reports are generated based on your data; we do not verify or validate the content.
• Reports are informational tools, not professional certifications or legal documents.
• Reports emailed via the Platform are sent on your behalf; we are not responsible for recipient actions.
• You retain ownership of the data you input. You grant us a limited license to process, store, and display it solely for service delivery.
• We may use anonymized, aggregated data for platform improvement and analytics.

6. Disclaimers

• No Professional Advice: Reports do not constitute professional inspection, appraisal, engineering, or legal advice. Consult licensed professionals for formal assessments.
• "As Is" Basis: The Platform is provided "as is" and "as available" without warranties of any kind, express or implied.
• No Accuracy Warranty: We do not warrant that reports will be accurate, complete, or suitable for any particular purpose.
• No Uptime Guarantee: Service availability is not guaranteed; maintenance windows and outages may occur.

7. Limitation of Liability

• Our total liability is limited to the amount you have paid us in the 12 months preceding any claim.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• We are not liable for any decisions made by third parties based on your inspection reports.

8. Indemnification

You agree to indemnify and hold harmless PollySpect and its affiliates from any claims, damages, or expenses arising from:

• Your violation of these Terms.
• Your inspection content or reports.
• Third-party claims resulting from reports you shared or emailed.
• Misrepresentation of reports as certified or official inspections.

9. Intellectual Property

The Platform, including its sub-brands, logos, UI design, form configurations, PDF templates, and software, is our intellectual property. You may not copy, modify, or create derivative works from the Platform.

10. Privacy

Your data is collected, processed, and stored in accordance with our Privacy Policy. Payment information is processed by Stripe and is not stored by us.

11. Account Termination

• You may delete your account at any time. Unused credits are forfeited upon voluntary account deletion.
• We may suspend or terminate accounts for violations of these Terms, with or without notice.
• Upon termination, you lose access to inspections and reports stored on the Platform.
• You should export any needed reports prior to account deletion.

12. Changes to These Terms

• We may modify these Terms at any time. Material changes will be communicated via email or in-app notification.
• Continued use of the Platform after notification constitutes acceptance of the updated Terms.
• If you disagree with updated Terms, you may terminate your account.

13. Changes to the Service

We may add, modify, or discontinue features, inspection types, or sub-brands at any time. Credit pricing and pack configurations may change; existing purchased credits remain valid.

14. Third-Party Services

The Platform integrates with third-party services (including Stripe for payments and email delivery providers). We are not responsible for third-party service availability or their terms.

15. Dispute Resolution

• Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration.
• You agree to resolve disputes individually and waive any right to participate in class action proceedings.
• Before initiating formal proceedings, both parties agree to attempt informal resolution for a period of 30 days.

16. General Provisions

• Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect.
• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and PollySpect.
• Waiver: Our failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: We may assign these Terms; you may not assign your rights or obligations.
• Force Majeure: We are not liable for failures caused by circumstances beyond our reasonable control.

Contact: For questions about these Terms, please contact us through the support form in your account dashboard.